Fortinet FortiSwitch-108D-POE FortiCare Support Contract (End of Sale/Life)

Name: EnBITCon GmbH
Rating: 4.9 (196 reviews)

1 year term

Product information "Fortinet FortiSwitch-108D-POE FortiCare Support Contract (End of Sale/Life)"

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Please note that only 1-year licence extensions are still possible for this product. If you intend to extend the device longer than 1 year, multiple 1-year licences can be stacked until end-of-life (3 years = 3x 1 year). Currently, the device is still in the end-of-sale cycle, but will soon go end-of-life, where trade-up or licence extensions will no longer be possible.

We are happy to offer you a trade-up before the end-of-life. You can contact us either by telephone at +49 (0)228 338889-0 or by e-mail at info@enbitcon.de.

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FortiCare Support offers you the following benefits:

Phone, chat and ticket support
Contact Fortinet customer support any time of the day or night. You'll receive timely feedback from Fortinet experts who will work with you to resolve any issues or clarify technical details.
Firmware-Updates
Install firmware updates either directly from your Fortinet appliance or from the support portal. There, you can simply download a firmware image and install it on your Fortinet appliance, even if it is not connected to the Internet at the time.
Advance Exchange
In the unlikely event of a hardware defect, a replacement appliance will be sent to you immediately once an RMA ticket has been approved by Fortinet. With FortiCare Premium & FortiCare Elite, there is no need to send in the defective appliance in advance.

Advance Exchange In the unlikely event of a hardware defect, a replacement appliance will be sent to you immediately once an RMA ticket has been approved by Fortinet. With FortiCare Premium & FortiCare Elite, there is no need to return the defective appliShould the scope of FortiCare support not be enough for you, Fortinet is also happy to offer shorter RMA times upon customer request. In this case, it is possible to receive the replacement device guaranteed by the next day, or even within the next few hours. Up to 4 hours can be agreed between ticket creation and replacement. However, this requires Fortinet to check whether delivery can be made to your location within the desired time. In addition, a Fortinet technician can also install the replacement device at your site without sending it in advance.